Unless properly configured, third party software (Internet security, pop-blocking, or anti-virus programs) can interfere with the Software's features and functions.

For instructions, please select any software you have installed:

BellSouth Internet Security

Please disable your BellSouth Popup Blocker by following these steps:

1. Click Start from your system tray and select Run...
2. Type cmd and click Okay.
3. Type cd c:Program Files//BellSouth/BellSouth Internet Security and press Enter.
4. Type regsvr32.exe/u pkr.dll and press Enter.

eTrust EZ Firewall

Please follow these steps to adjust your EZ Firewall security settings:

1. Open EZ Firewall.
2. Click Privacy, then Site List.
3. Add profilersports.com and to your list.
4. Right-click the red x under Cookie Control: 3rd Party, and select Allow for both sites.

Freedom Privacy and Security

To use the Software with Freedom, please follow these steps:

1. Click the Start button in your operating system's taskbar.
2. Select Settings, and click Control Panel.
3. Open Internet Options, and click the Advanced tab.
4. Remove the check next to Enable third party browser extensions under the Browsing header.

Kerio

To use Kerio Internet Security Software with the Software:

1. Add my.profilersports.com to Kerio's site exceptions list.
2. Exit and restart Kerio.
3. Clear your browser's cache (See below).
4. Restart your browser and log in to the Software.

McAfee

To use the Software with McAfee products, please follow these steps:

1. Open your McAfee security, privacy, or firewall software.
2. Find your preferences for cookies, and set my.profilersports.com as allowed.

Norton

To use the Software with Norton products, you may have to create a specific rule allowing pop-ups on Our Software on the Site.

Here's how to create a rule with 2003 Norton products:

1. Open your Norton software.
2. Click Options and select Web Content.
3. Select Add Site, and enter my.profilersports.com.
4. Click the User Settings tab, and uncheck Use Ad Blocking settings.
5. Select Permit.

If you're using 2004 Norton products:

1. Open your Norton software.
2. Highlight Ad Blocking and select Configure.
3. Click Advanced.
4. Click Web Contents, and select Add Site.
5. Enter my.profilersports.com.
6. Click the User Settings tab, and uncheck Use Ad Blocking settings.
7. Select Permit.

And for 2005 or 2006 Norton products:

1. Open Internet Explorer.
2. Log in to your the Software account.
3. Click the NIS (2005 products) or Norton Internet Security (2006 products) icon on your browser's toolbar.
4. Uncheck the box next to Block pop-ups from this website.
5. Restart Internet Explorer.

If you'd like to disable the Norton 2006 pop-up blocker, just follow these steps:

1. Open the Norton 2006 program installed on your computer.
2. From the Options drop-down menu, select Norton Antispam.
3. Click General under Ad Blocking.
4. Uncheck the box next to Turn on Pop-up Window Blocking.
5. Click OK.

Proxomitron

To use the Software with Proxomitron, you may need to change some web settings. Please disable the following options in Proxomitron:

• Kill pop-up windows
• Restore pop-ups after a page loads
• Suppress all JavaScript errors
• Stop browser window resizing

Telus

To use the Software with Telus, please follow these steps:

1. Click the Start button in your operating system's taskbar.
2. Select Settings, and click Control Panel.
3. Open Internet Options, and click the Advanced tab.
4. Uncheck the box next to Enable third party browser extensions under the Browsing header.

ZoneAlarm Pro

To use ZoneAlarm Pro with the Software:

1. Open ZoneAlarm Pro, and click Privacy.
2. Click Site List, and then click Add.
3. Enter my.profilersports.com.
4. Click the X under Persistent Cookie Control for my.profilersports.com.
5. Set the cookie control to Allowed.
6. Clear your browser's cache, and log in to the Software.

Other security software

If you have other third party security software installed and are experiencing problems using the Software, we suggest disabling the software for testing purposes, clearing your browser's cache, and attempting to use the Software again.

If disabling the software resolves the issue, but you'd still like to use it in conjunction with the Software, we suggest contacting the software support team for that product. They should be able to recommend settings that allow the Software to work unimpeded.

Clearing your cache